Returns

If you don't love your purchase, you can request a return within 21 days of purchase, and email me at gennytreacy@vieveny.com.  A shipping label will be provided and deducted from the final return cost.  If 21 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. 

Refunds

Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of your refund.

Once your refund is processed a credit will automatically be applied to your credit card or original form of payment.

If you’ve done all of this and you still have not received your refund yet, please contact us at gennytreacy@vieveny.com

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges 
If you need to exchange for a different item or a different color, no problem!  Just send us an email at gennytreacy@vieveny.com and a shipping label will be provided.  Shipping cost will be deducted from the return or exchange.

Shipping 
To return your product, you can mail your product to the following address: 

18 Puritan Drive, Port Chester NY 10573 United States

You will be responsible for paying your own shipping costs on your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

If you have any questions please email gennytreacy@vieveny.com