Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

We offer $7.95 flat rate shipping to anywhere in the U.S 

In-store pickup

You can skip the shipping fees with free local pickup at Vieve - 18 Puritan Drive. Port Chester, New York 10573. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.  Orders can be picked up daily, from 9am-7pm. An email will be sent when your order is ready for pickup. 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at Gennytreacy@vieveny.com with your name and order number, and we will look into it for you.